Questions & answers

What you need to know about our quartz?

What types of quartz products does Universal Quartz manufacture?

Universal Quartz specializes in engineered quartz surfaces and natural quartz materials for diverse applications! We manufacture premium quartz countertops, slabs, tiles, and custom-cut pieces with exceptional durability ratings. Our product portfolio includes over 100+ color variations and patterns, featuring advanced non-porous technology that delivers 100% stain resistance and requires zero sealing maintenance.

What are your minimum order quantities and lead times?

Experience streamlined procurement with Universal Quartz’s flexible ordering system! Our minimum order quantity starts at just 50 square feet for standard colors, making us accessible for both residential and commercial projects.

Do you provide fabrication and installation services?

Absolutely! Universal Quartz delivers comprehensive end-to-end solutions that eliminate project coordination headaches. Our certified fabrication network spans 15+ cities with precision CNC cutting technology achieving ±0.5mm accuracy.

What quality certifications and standards do your products meet?

Universal Quartz exceeds industry benchmarks with multiple international certifications! Our manufacturing facility maintains ISO 9001:2015 quality management standards and NSF certification for food-safe surfaces.

Can you match specific colors or create custom designs?

No. We exclusively develop our designs in the most globally renowned colors, usually our colors will satisfy your requirements.

What are your warranty terms and after-sales support?

Experience unmatched peace of mind with Universal Quartz’s comprehensive warranty program! We back our products with industry-leading coverage because we’re confident in our superior manufacturing quality.

Do you offer samples and what's your sampling policy?

Discover the Universal Quartz difference through our comprehensive sampling program! We provide generous 4″x4″ samples that showcase true color depth and finish quality – absolutely free for the first 5 samples per project.

What are your pricing structures and payment terms?

Universal Quartz delivers exceptional value through transparent, competitive pricing! Our tiered pricing structure rewards volume commitments while maintaining accessibility for smaller projects.

How do you handle shipping and logistics across different locations?

Experience seamless nationwide delivery with Universal Quartz’s advanced logistics network! Our strategic distribution centers and specialized transport fleet ensure damage-free delivery to any location across the country.